Need support? We’re at your service.

General Support

Reach out to us if you need help with…

  • Navigating the LiUNAcare website
  • Downloading mobile applications and using our web portal
  • Registering your LiUNAcare accounts
  • Submitting online claims
  • Accessing claim EOBs (Explanation of Benefits)
  • Updating banking information for claims direct deposit (Electronic Funds Transfer)
  • Acquiring Member Advantage Photo Cards
  • And more

Member Health Management Services

Reach out to us if you need help with…

  • Ongoing Claims
  • Short Term Disability
  • Long Term Disability
  • WSIB Information
  • Disability Application Guidance

Digital Benefits Help Desk

Reach out to us if you need help with…

  • Navigating the LiUNAcare website
  • Downloading mobile applications and using our web portal
  • Registering your LiUNAcare accounts
  • Submitting online claims
  • Accessing claim EOBs (Explanation of Benefits)
  • Updating banking information for claims direct deposit (Electronic Funds Transfer)
  • Acquiring Member Advantage Photo Cards
  • And more