Submitting a claim? There’s an app for that!

Introducing the new LiUNAcare Local 183 eClaims app for quick and easy claims submission and real-time updates. Explore now!

Your new on-demand virtual healthcare solution!

The LiUNAcare vCare platform provides you and your family with 24/7, personalized medical support wherever you are.

Put your mind at ease with online mental health support.

Meet life’s challenges head on with the support of qualified professionals.

Introducing two new Wellness Programs

Make your lifestyle goals a reality with online SelfHelpWorks video workshops and our Health Coaching program, your personal health coach.

Pharmacy at your fingertips!

Stay home and stay healthy with PocketPills, the new app and website to refill, renew and manage your family’s prescriptions, with delivery directly to your home.

Applications for scholarships are now open!

Helping members, their children and grandchildren obtain a high-quality post-secondary education. Apply Now!

The latest news about your benefits.

Everything you need to know about your vacation pay.

Download a PDF of your member booklet.

Looking for LiUNA Local 183 Members’ Benefit Fund? You’re in the right place.

Now operating under LiUNAcare Local 183, we continue to proudly serve the members of LiUNA Local 183 Members Benefit Fund and improve the health and well-being of all working families of LiUNA Local 183.

We’re committed to building healthy futures.

You deserve a forward-thinking care provider that’s focused on your long-term wellbeing. Our new name and website better reflect this focus, as do the changes we’re making to offer you a superior benefit experience while doing all we can to help ensure a healthy future for you and your dependents.

Explore what’s new to learn how LiUNAcare Local 183 is adding value to your membership.

Need online support? We’re at your service.

As a LiUNAcare Local 183 member, you and your eligible dependents now have access to a variety of LiUNAcare mobile apps and online platforms to make claims and medical assistance a whole lot easier.

As you get acquainted with these new apps and services, we appreciate you may have questions — and the representatives running our new Digital Benefits Help Desk are here to provide answers. Reach out to us if you need help:

  • Navigating the LiUNAcare website
  • Downloading mobile applications and using our web portal
  • Registering your LiUNAcare accounts
  • Submitting online claims
  • Accessing claim EOBs (Explanation of Benefits)
  • Updating banking information for claims direct deposit (Electronic Funds Transfer)
  • Acquiring Member Advantage benefit cards
  • And more

Call (416) 240-7640 or email infobpatech@bpagroup.com.

For assistance regarding any other benefit inquiries, please contact Member Services.

We’re committed to building healthy futures for you and your family. We’re also building some amazing new apps!

We’re pleased to introduce three new apps to make your benefit experience a breeze.

Over the last year, we’ve been busy building online platforms and apps for you, and we’re happy to announce they’re ready to go! Download the apps we’ve developed and see how easy it it so manage your claims and get online support.

eClaims:

Submit your receipts online, get real-time updates on the status of payments, view your claims history, and more.

vCare:

Get personalized 24/7 medical support, including consultations, prescription refills and more, via secure text and video chat.

mHealth:

Put your mind at ease with online mental health support, including videos, podcasts, assessment tools, online therapy, and more.

Your health matters!

Manage your return to health with Member Health Management Services

At LiUNAcare Local 183, we’re always looking for new ways to serve our members better. We understand that accessing the right treatment and plan benefits and services at the right time is crucial. That’s why we’re excited to announce the creation of a new in-house department you can turn to for all the disability, health and wellness assistance you seek.

In addition to helping you access short-term and long-term disability benefits, Member Health Management Services is here to promote your return to health by:

  • Providing occupational accident case management (WSIB)
  • Expediting diagnostic and specialist assessments
  • Navigating healthcare and second opinions
  • Coordinating mental health wellness strategies, counselling, and addiction care
  • Accessing hospital cash, critical illness, permanent and total disability and other medically related plan benefits
  • Coordinating plan benefits during a medical absence, and more

Whether you are waiting for a specialist appointment or diagnostic test, struggling to stay at work due to a medical or mental health issue, off work due to disability, or simply want to connect with someone regarding your health and wellbeing, Member Health Management Services is here to help!

Questions about our services or an ongoing claim?

Just give us a call at (416) 240-2104, toll-free 1-866-315-6011, or email us at memberhealthservices@liunacare183.ca. You can also submit claim forms or documentation by email.